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Definition of a Data Contributor

Subscriptions for NSS are licensed according to the capabilities of the software that you use (Solution Areas) and the number of active directory accounts that contribute data to the environment being managed with those capabilities; Data Contributors. Data Contributors are defined as unique file/folder owners that fulfil the following two criteria: 1. They own files/folders …

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Solution Areas

Recognizing that not all customer situations are alike, Northern divides the core capabilities of NSS into “Solution Areas” and subscriptions to these Solution Areas can be purchased separately. This enables customers to subscribe only to the areas necessary for them to meet their goals. NSS’ five Solution Areas are defined by the needs that they …

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Technical Introduction to NSS

This article provides a very high level technical introduction to NSS. The information should serve as a useful background when reading other articles about the software and when considering how it should be deployed within your environment. Licensing Northern uses a subscription model, where the scope of a license to use the software is determined …

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Handling Project and Case Data

Files that can potentially contain sensitive information are frequently shared between Northern and our customers; files detailing the execution of a delivery project, logs files provided in troubleshooting activities, etc. This article describes Northern’s practices for handling and protecting these types of files, unless otherwise agreed by Northern and the customer. SHARED PROJECT DOCUMENTATION Project …

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Schedule An Interactive Walkthrough

An interactive walkthrough is the most efficient way for a prospective customer to get an introduction to Northern’s solution. It is also an excellent way for existing customers to learn about features of the solution that they are not currently using During this web-based or onsite meeting you will be able to see the solution …

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