Your Name *

Organization Name *

NSS Serial Number

NSS Version Involved *
—Please choose an option—9.92 SR89.92 SR79.92 SR69.92 SR59.92 SR49.92 SR39.92 SR29.92 SR19.91 SR119.91 SR109.91 SR99.91 SR89.91 SR79.91 SR69.91 SR59.91 SR49.91 SR39.91 SR29.91 SR19.919.90 SR99.90 SR89.90 SR79.90 SR69.90 SR59.90 SR49.90 SR39.90 SR29.90 SR19.81 SR49.81 SR39.81 SR29.81 SR19.8 SR29.8 SR19.89.7 SR69.7 SR59.7 SR49.7 SR39.7 SR29.7 SR19.61 SR69.61 SR59.61 SR49.61 SR39.61 SR29.61 SR19.619.6 SR29.6 SR19.69.5 SR49.5 SR39.5 SR29.5 SR19.59.0 SR99.0 SR89.0 SR79.0 SR69.0 SR59.0 SR49.0 SR38.x

Operating System(s) of Affected NSS Server(s)
Windows Server 2022Windows Server 2019Windows Server 2016Windows Server 2012 R2Windows Server 2012Windows Server 2008 R2 or earlier

Key Resources of Affected NSS Server(s)

Number of CPU Cores
Server 1:    Server 2:    Server 3:    Server 4:

Volume of RAM (GB)
Server 1:    Server 2:    Server 3:    Server 4:

Target Platform(s) Involved *
NetApp 7-ModeNetApp CDOTNetApp Cloud Volumes ONTAPAzure NetApp FilesAzure File StorageWindows ServerWindows ClusterWindows desktop, laptop, VDI, etc.Dell EMC IsilonDell EMC UnityDell EMC VNXHitachi Vantara HNASHuawei OceanStor PacificSharePoint On-premiseSharePoint OnlineM365/OneDrive for BusinessOther

Version of Operating System on Target Platform(s)

Problem Title *

Your Suggested Case Type *
—Please choose an option—Question that cannot be answered via the Knowledge Base (Information Request)Suspected fault in NSS (possible software bug)Suspected interoperability problem causing unexpected behaviour in NSSRequest for service outside of the Maintenance and Support Service Level Agreement (Professional Service)Request for new features to be introduced (Change Request)

Your Suggested Case Severity *
—Please choose an option—FIVE - Information request / Request for Professional Services / Documentation error / Change RequestFOUR - Intermittent failure of minor NSS featureTHREE - Sustained failure of minor NSS feature / Intermittent failure of major NSS featureTWO - Sustained failure of major NSS featureONE - Users are locked-out of file systems

Problem Description *

Screenshots Showing Symptoms of Problem

Details of Tests Already Carried Out

Your Email *

Your Phone Number

Preferred Method of Contact
EmailPhone

Your Location *

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